Community Guidelines

Welcome to Conversations with Naluri!

We are committed to providing a safe and supportive online space for all to share their experiences, seek advice, and offer mental health support. To maintain this positive environment, we enforce a zero-tolerance policy for behaviours or language that we deem unsupportive, inappropriate, or disruptive. The following community guidelines are in place to ensure that this forum remains a safe, supportive, and respectful community for everyone.

By participating in this forum, you hereby agree to adhere to these community guidelines. We thank you in advance for being a part of our community and for helping to make Conversations with Naluri a positive environment for all members to grow and learn together.

1. Respect and Support

This community thrives on peer support, so we ask that you treat fellow members with respect and kindness, and offer each other support and encouragement wherever you can, bearing in mind that one small interaction could make a huge impact on someone’s day.

When engaging on the forum, contribute positively by sharing your experiences, providing support, and participating in meaningful discussions. Be constructive and considerate when offering advice or feedback, avoiding criticisms that are not helpful or supportive.

2. Privacy and Confidentiality

It is crucial to protect the privacy and confidentiality of all members to maintain a safe space, and we seek your cooperation to play your part in this. Please do not share personal information such as full names, home addresses, phone numbers, email addresses, employment details, or any other details that can be used to identify yourself or another person. Please also flag or report any instances you see of such personal information being shared on the forum.

Rest assured that what you share in this community will remain strictly confidential, and will not be shared with any third parties, including your employers, place of work, and/or educational institutions. Your activity on the forum can even remain completely anonymous if you so prefer.

3. Prohibited Content

We strictly prohibit and our moderators reserve the right to remove the following content from the forum:

  • Content that can be considered discriminatory, offensive, abusive, aggressive, threatening, or hate speech
  • Content that promotes or incites harmful practices and behaviour, including but not limited to self-harm, suicide, sexual assault, violence, dangerous dietary behaviours, or substance abuse
  • Graphic, explicit or detailed descriptions that may impact others negatively, including but not limited to content of a sexual nature
  • Spam or irrelevant content, which includes self-promotion, advertisements, and excessive posting
  • Fake news or misinformation

Ultimately, we urge all members to practise discretion when posting or commenting on the forum, being mindful of their message, language and tone. For the safety and well-being of others, we also encourage the use of trigger warnings for posts or comments that contain potentially sensitive or distressing content.

4. Reporting and Moderation

We seek your kind cooperation to report any instances of prohibited content as listed above, or any other behaviour that you may deem harmful or a violation of community guidelines, by using the “flag” button at the bottom of the post in question. Refrain from engaging in any arguments or confrontations with the individual who posted the content, as this might create a hostile environment for other members.

Rest assured that your reports are confidential and your usernames are kept anonymous; the account you reported will not know who has flagged or reported them.

Conversations with Naluri is moderated by a team of professionals to ensure that the community remains supportive and safe. Our moderators reserve the right to restrict activity, block, or terminate the membership of any community member found to be violating community guidelines. We ask that you treat the decisions and guidance provided by our moderators with respect.

If you are in need of additional support, we recommend posting during moderated hours (9am to 6pm, Mondays to Fridays) so that our moderators can promptly guide you to appropriate resources. That said, please note that Conversations with Naluri is not a crisis support service, and our moderators cannot provide one-to-one counselling or intervention.

If you or someone you know is in crisis or immediate danger, please refer to our ‘Getting Help’ guide.